Returns & Exchanges

At koko & lynn, we want you to love every purchase, but if something isn't quite right, we accept returns on unused items within 30 days of delivery. Our streamlined process ensures that your exchange or refund is handled with the utmost care and efficiency.

1

Initiate Your Request

Visit our online return portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.

3

Attach the Label

Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your parcel.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking receipt; we will notify you once your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing